Voice over Internet Protocol (VolP) has become one of today’s most powerful business technologies because it provides an extremely cost-effective and feature-rich alternative to conventional land-line telephone systems. Increasingly, VoIP in the Cloud, also known as Hosted VoIP, has emerged as the most popular way for small to medium-sized businesses to implement Internet-based phone communications because Hosted VoIP does not require...

Voice over Internet Protocol (VolP) in the Cloud, also known as Hosted VoIP, is finally ready for mainstream business adoption. Vast improvements in cloud computing and virtualization technology have resulted in dramatically improved call quality and service reliability, and more importantly cut the cost of monthly expenditures for a business phone system by at least 50%. These factors have significantly increased the compelling business case...